Run your operation from one connected place.
Bring the people, work, records, documents and day-to-day operations scattered across tools into one operational command center — built around how your business actually works.
The BOUND Promise
Technology should fit your organization — not make your organization fit the technology.
A Northbound House (opens in a new tab) product.
Your operation is spread across too many places.
Each tool knows one part of the story: who's involved, what's open, what's scheduled, what was last said. Your team still has to piece together the operational picture by hand, and nobody sees it all at once.
The tools don't work together, so the work between them happens by hand.
- Inboxes
- Spreadsheets
- Shared drives
- Calendars
- Point systems
- Sticky notes
- Group texts
- Someone's memory
Orca brings the operation together.
Six connected areas share one set of records across your whole operation, so a customer, a task, a document and an event all know about each other.
Customers & Relationships
Guests, members and clients, with the history that goes with them.
Learn moreWork & Coordination
Know what needs attention and keep the work moving.
Learn moreDocuments, Forms & Intake
Files, forms and incoming requests, reviewed in one place.
Learn moreEvents, Reservations & Resources
Stays, tables, events and RSVPs, in your industry's terms.
Learn moreMembership & Customer Experiences
Memberships, a public site and a signed-in portal where they fit.
Learn moreReporting, History & Governance
What happened, who changed it, and what the organization needs to know.
Learn moreOne platform. Every piece connected.
From the guest app to daily operations to reporting — it's all here, working from the same records.
Built around how your business actually works.
Orca adapts to your language, your workflows and your team — not the other way around. See what that looks like for your kind of operation.
Keep the tools that still make sense.
Orca doesn't ask you to replace every specialist system. It replaces the improvised layer in between: the spreadsheets, inbox threads and status lists your team uses to hold the operation together.
Orca replaces
- Operational spreadsheets
- Inbox-driven follow-up
- Shared trackers and status lists
- Handoffs that depend on memory
Orca owns
- Customer context and history
- Day-to-day work and requests
- Documents and intake
- Your industry's operational records
Others can keep owning
- Accounting and payroll
- Payments
- A specialist booking system
- Marketing and analytics
A better experience for guests. Less to juggle for your team.
Give your guests an app, not a phone call to the front desk.
On every paid plan, each property gets a public site and a signed-in guest portal: the stay, arrival details, Wi-Fi, the map, amenities and hours, events with RSVPs and announcements, all published from the same records your team works in. No app store, no new password.
- Publish once; staff and guests see the same thing
- RSVPs and front-desk notes land back in the Command Center
- Each property's own name, logo and colors
- No app download, no public group chat to manage
Bring in what you already have, and review it first.
Paste rows straight from a spreadsheet or your booking system, and Orca shows what's new, changed or missing before anything saves.
- Rows matched to existing records by source
- Nothing saved until someone accepts it
Guided setup, built around your team.
On every paid plan, your launch is guided from the first call. We configure things around how your team already works, bring your existing records in, and stay close as you get started — whether you turn on the whole platform at once or roll it out piece by piece.
Guided setup
We configure Orca around how your operation runs, before you're asked to use it.
Migration support
Your spreadsheets and exports come in with you, reviewed before they land.
Roles and permissions
Owners, admins and members each see and do what their role allows.
You choose what's on
Turn on the whole platform, or just the parts you need. You're in control of which features your team and guests see.
History you can trust
Changes are recorded with who made them and when.
Your data stays yours
Records and reports export to CSV. No artificial lock-in.
Built for your world
Records and workflows, in the words your team already uses.
See what your operation looks like when the pieces work together.
A guided walkthrough with your operation, and a straightforward plan for getting started.